As in any economic activity, just like other economic operators, our Company also processes a series of personal data of its customers and collaborators.

In accordance with national and European legal provisions, the processing of personal data must be carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of this data and repealing Directive 95/46/CE (General Data Protection Regulation), hereinafter referred to as the “GDPR Regulation” and the other acts, national or European, issued in order to apply it.

Our company complies with the provisions regarding the processing of personal data, aiming to provide you with all the necessary information about how it processes this data, namely the method of collection, use, transfer and protection when you browse the Website or when you contact Us through the forms available on the Website.

Please also consult the Policy on cookies modules and the Terms and Conditions of DENTAL TEXTURE SRL, which can be accessed through the Website and are applicable in all interactions you have with Us.

Chapter I – General provisions

1. Meaning of some terms

1.1. Capitalized terms used below, unless the context indicates otherwise, have the meaning provided in the Terms and Conditions of DENTAL TEXTURE SRL.

1. About the Company and contact details

2.1. The website is owned by Us, respectively DENTAL TEXTURE SRL, a company established under and subject to the laws of Cluj County, Romania, with contact details: email: [email protected] phone number: +40 740135 663;

2.2. In accordance with the GDPR Regulation, when we process personal data, We are the operator, and You are the data subject.

2.3. You can contact us at any time at the contact details mentioned above in case you need additional information regarding the processing of data by the Company.

Chapter II – Categories of processed data, purposes and grounds of processing, storage duration, data recipients and their security

1. Categories of processed data

3.1. We process some identification and contact data, such as name and surname, age, email, and telephone number, to the extent that you provide them to us through the form on the Website. We process these data to contact you in order to address your request and to set an appointment.

3.2. We also process some genetic data, biometric data and health data to the extent that you provide it to us through the form on the Website. We process this data to better understand the condition to establish a medical diagnosis, to provide medical assistance or medical treatment, and thus be able to provide the related Services.

3.3. Through the Website, some technical data are also processed, such as those related to the IP address, browser type and version, location and time settings, the way of using the Website and the like, in order to provide you with an experience to make browsing as pleasant as possible and to understand how you interact with the Website. For details on the method of processing this data, please also consult the Policy on cookie modules.

3.4. Sometimes we also process some marketing data, such as your preferences for receiving and being contacted about commercial materials, by email or phone, and the reviews you leave. Also, some marketing data can be collected through the cookie modules used by the Website. For more details on this topic, please also consult the Cookie Modules Policy.

3.5. We do not process data related to convictions or data related to religious confession, philosophical beliefs, trade union membership, racial or ethnic origin, political opinions, sex life, or sexual orientation.

1. The purposes and grounds of data processing

4.1. We process data based on your consent. Later, to the extent that you will benefit from our Services, the data may be processed based on the fulfillment of legal obligations of the Company, based on the conclusion and execution of contracts with you and to achieve the legitimate interests of the Company, such as those related to the achievement of the object of activity, identifying new customers, fulfilling the marketing strategy, performing analyzes on Website traffic and the like.

Data processed through the appointment form

4.2. We process the identification data, contact data, and some health data or some genetic data that you provide through the appointment form based on the consent you give when you submit the form. The purpose of the processing is to facilitate scheduling a visit to the medical office.

Data processed through the review form

4.3. We process the identification data, contact data and some health data or some genetic data that you provide through the review form based on the consent you provide when submitting the form. The purpose of the processing is to enable us to improve our services and to report the level of satisfaction of patients of the practice. These data are to be stored and published on the Website, together with the written evaluation through the form, when they are approved. Publication on the Website is carried out exclusively as a result of the explicit consent you give us.

Data processed through the inquiry form

4.4. We process some identification data and some health data or some genetic data that you provide through the inquiry form based on the consent you give when submitting the form. The purpose of the processing is to answer the question asked and to present the answer to the question in question. These data are to be stored and published on the Website, as soon as they are approved. Publication on the Website is carried out exclusively as a result of the explicit consent you give us.

Images of individuals

4.5. We process some health data, genetic data or biometric data, by displaying images of the results of the treatments performed. These data are anonymized, and the identity of the persons is protected by presenting only the treated areas.

Technical data

4.6. We process the technical data in order to provide the most optimal experience when you browse the Website, but also for security and data protection reasons or to understand the way in which you interact with it, such as some preferences you have, in while some technical data are processed for marketing purposes. In principle, we process these data based on your consent, but there may also be cases when we process them to achieve the legitimate interest of the Company, such as data processing for security and protection reasons, the processing is carried out in this case to protecting the Company from various cyber-attacks and the like.

4.7. We process marketing data to develop and follow the Company’s marketing policy and to send commercial communications, and offers regarding the Company’s Products and to contact you about them. We collect and use this data based on the consent you give us.

1. Duration of data storage

5.1. We keep the collected data for the period necessary to achieve the purposes for which they are processed.

1. Recipients of the data

6.1. As in any economic activity, We also have a series of partners with whom we collaborate in order to carry out our activity in the best possible conditions.

6.2. In this context, in some cases, it is necessary to transmit some collected data to these partners.

6.3. Thus, in some cases, we transmit the collected data to:

• The persons with whom we collaborate in order to carry out the maintenance of the Website and other technical aspects regarding it;
• The people with whom we collaborate in order to achieve the marketing strategy, promotion and sale of our Services;

6.4. We do not intend to transfer Your data to a non-EU country.

1. Data security

7.1. We maintain data security according to industry standards. In this sense, we take the necessary technical, physical, and organizational measures to prevent the destruction, modification, or unauthorized access to personal data.

7.2. Access to personal data is allowed only to persons and entities who are entitled to know them, based on the need-to-know principle, without being disclosed to other people. Thus, we prohibit any unauthorized access to personal data.

Chapter III – Your Rights

1. Exercise of rights

8.1. You can always contact the Company in order to exercise the rights described below, at any of the Company’s contact details.

1. The right of access to processed personal data

9.1. You have the right to obtain confirmation from us about the personal data we process about you and information about: a) the purposes of the processing; b) categories of personal data processed; c) categories of data recipients; d) data storage duration; e) the right to request the rectification or deletion of processed data or the right to restrict or oppose their processing; f) the right to file a complaint before the ANSPDCP.

1. The right to rectify personal data processed

10.1. You have the right to ask us to correct or complete inaccurate personal data that we have about you.

1. The right to delete processed personal data

11.1. You have the right to ask us to delete the personal data we hold about you.

11.2. However, in certain situations, we cannot comply with your request. For example, we cannot delete data if we have a legal obligation to keep it for a certain period, such as legal obligations that require us to keep data for the period provided by law, for tax and accounting reasons. Also, to the extent that it is necessary to keep the data for establishing, exercising, or defending a right in court, we will not be able to comply with your request.

1. The right to restrict the processing of personal data

12.1. You can obtain the restriction of data processing in the cases described in art. 18 of the GDPR Regulation.

1. The right to object to the processing of personal data

13.1. You have the right to object to data processing in the situations described by art. 21 of the GDPR Regulation.

1. The right to port the processed personal data

14.1. You have the right to receive the personal data that you have provided to us and that we have about you, under the conditions described in art. 20 of the GDPR Regulation.

1. The right to withdraw your consent to the processing of personal data;

15.1. At any time, you have the right to change or withdraw your consent/agreement regarding the processing of the data you have provided to us.

15.2. You must bear in mind that in this case we may no longer be able to carry out commercial relations with you. At the same time, you must also take into account the fact that, following the modification or withdrawal of the consent granted, it is possible that this will not affect the data processing carried out previously or will not cause the deletion of certain data for which the Company has a legal obligation to process or a legitimate interest in keeping them.

1. The right to lodge a complaint with the national supervisory authority for the processing of personal data.

16.1. You have the right to file a complaint with the National Supervisory Authority for the Processing of Personal Data, based in Bd. G-ral. Gheorghe Magheru, Nr. 28-30, Sector 1, 010336, București, România, website: https://www.dataprotection.ro/?page=contact&lang=ro

16.2. Without in any way affecting this right, if you have any uncertainty or notification regarding the processing of personal data by the Company, you can address it to us at the provided contact details, and We will do our best to clarify any aspect.

Chapter IV – Other aspects

1. From time to time, we will revise the Privacy Policy. In this regard, please consult it every time you consider it necessary, and if the changes made harm you in any way, inform us to discuss this situation.
2. Any questions you have regarding the processing of personal data by the Company can be addressed to: [email protected] or to the phone number: +40 740135 663.
3. This Privacy Policy was updated on 08/06/2022.